Returns & Exchanges
At Homeline Furniture, we want you to love your new home additions; if you are not completely satisfied, you can return most items within 30 days of delivery for a full refund or exchange. Please ensure items are in their original condition and packaging to qualify for a seamless return process.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully disassemble your furniture if necessary and pack it securely in the original manufacturer’s packaging with all hardware and assembly manuals included.
- 3.Schedule a Pickup
For large furniture items, our dedicated logistics team will contact you to arrange a convenient time for curbside collection from your residence.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.
